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WE HAVE MOVED!!
We are now situated in the heart of St Albans Town Centre
Our new address is
12a Chequer Street
St Albans
Herts
AL1 3XZ
Our New Web Site
This is the new and improved Rise Recruitment website, which we hope you will find useful and informative.
Please take your time to take a look around the sight and feel free to contact us via the site with your comments.
For candidates you are able to download extra timesheets and other payroll documentation - just go to the download button on the lefthand side.You can also take a look at how to improve your interview techniques and various other job seeking tips.. To send us your details you can browse through our jobs using the Quick Job Search function and click apply. Alternatively use the contact us page and upload your CV. If you would like to speak to us directly, please pick up the phone and one of our consultants will be available during normal business hours.
Online Testing
As part of our service to our corporate customers we are able to provide an on-line testing faciltiy for candidates.
Office Administrators
We are looking for people with experience in the following sectors - Housing - Planning - Environmental - Government - Social Services - Council We are looking for people with experience in - Administration- Human Resources- Accountancy- Payroll- Customer Service- Reception- Office Assistant- Officers- Buyer Salary consists from £5.80 to £16.00 depending on the role and experience. We will be sending you an email if you have the right experience for the job. If you do not receive an email then you have not been successful. We have positions available in Watford, Borehamwood, St Albans, Stevenage, Hemel Hempstead
FINNISH CUSTOMER SERVICE OPPORTUNITIES
Daily duties: - Effectively managing and resolving all customer correspondence / issues by phone and email - Working to agreed service levels and targets whilst ensuring service to customers is second to none - Ensuring all issues and complaints are resolve during first contact - Managing and updating internal customer databases and sensitive information To be considered for these role you must tick all the following requirements: (if not then you cannot be considered) - Excellent clear written and spoken skills - Fluency in written and spoken English and Finnish - Experience of managing Customer Service queries and complaints within an office environment - Confidence when speaking with customers over the phone - The ability to resolve all queries and complaints by telephone and email - Be immediately available with no pre-booked holiday for the first 3 months of employment
Senior Customer Complaints Executive
Do you have a good understanding of Commercial Value? Are you able to look after and make decisions on budgets? Do have experience of working with high level complaints though to resolution? If you can answer Yes to all these questions then we have a fantastic opportunity which may be exactly what your looking for!
Daily Duties Include:
* Corresponding with customers via telephone, letter and email
* Handling high level complaints from first point of contact through to resolution
* Analysing commercial value in order to decide whether you wish to offer compensation
* Authority to offer up to 100% compensation to customers
* Empathising with customers who have experienced difficulty
* Problem solving and managing customers expectations
Monday to Friday: Normal Office Hours
£25000 per annum + Parking
DUTCH CUSTOMER SERVICE OPPORTUNITIES
Our widely regarded and well established client based close to Kingston upon Thames are seeking multiple Dutch speakers to join them at the end of July/ end of August! Daily duties: - Effectively managing and resolving all customer correspondence / issues by phone and email - Working to agreed service levels and targets whilst ensuring service to customers is second to none - Ensuring all issues and complaints are resolve during first contact - Managing and updating internal customer databases and sensitive information To be considered for these role you must tick all the following requirements: (if not then you cannot be considered) - Excellent clear written and spoken skills - Fluency in written and spoken English and Dutch - Experience of managing Customer Service queries and complaints within an office environment - Confidence when speaking with customers over the phone - The ability to resolve all queries and complaints by telephone and email - Be immediately available with no pre-booked holiday for the first 3 months of employment
